Shipping Policy


Complimentary Shipping  

We’re delighted to provide complimentary shipping for all our items, encompassing every aspect of the shipping process.


Processing of Orders  

Orders are typically handled and prepared within 2-3 working days after they’re placed.


Projected Delivery Span  

Following the preparation of your order, the projected time for delivery ranges from 3 to 10 working days, based on your address.


Tracking Your Order  

As soon as your items are dispatched, a confirmation email with the tracking details will be sent, enabling you to check your parcel’s status.


We appreciate your decision to choose neck pain devices. For any queries or feedback concerning our shipping guidelines, our customer assistance team is always ready to assist.